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Copyright © 2025 | Modernmarketplace Hub Private Limited | All rights reserved
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Privacy Policy

Privacy Policy

At Craftibay, operated by Modernmarketplace Hub Private Limited, protecting your privacy remains our highest priority. We handle your personal information responsibly, with transparency, care, and accountability. The information you provide is collected solely to ensure a safe and reliable shopping experience for apparel and accessories.  

In this document, “we,” “our,” and “us” refer to Modernmarketplace Hub Private Limited, and “you,” “your,” “user,” or “users” refer to individuals visiting or purchasing from Craftibay. By using our platform, you agree to the practices described here. If you do not accept any part of this policy, we advise refraining from using the website.  

Information We Collect  

To improve your shopping experience, we may gather the following information:  

Personal Information  

  • Full name, phone number, and email address    

     
  • Billing and shipping addresses    

     
  • Payment details needed to complete transactions    

     

Browsing & Usage Data  

  • Activity within our store, including previous purchases and preferences for apparel and accessories    

     
  • Navigation patterns across product pages and highlighted sections    

     

Device & Technical Details  

  • IP address, browser version, and device specifications    

     
  • Location data (only with permission)    

     
  • Interaction insights to improve navigation and enhance security    

     

Cookies & Tools  

  • Features that personalize your browsing experience    

     
  • Tools to help you discover relevant apparel and accessories efficiently  

Purpose of Collecting Information  

We use your data for these purposes:  

  • Order Fulfillment & Support: To complete your purchases and respond to inquiries    

     
  • News & Promotions: To share updates or promotional content (only if opted in)    

     
  • Security: To detect and prevent suspicious or unauthorized activity    

     
  • Legal Compliance: To meet obligations under applicable laws  

How We Share Information  

We do not sell your personal information. Sharing occurs only in the following circumstances:  

  • With trusted third-party providers, including payment processors or delivery partners    

     
  • With legal authorities for compliance or fraud prevention    

     
  • With business partners essential to providing services, under strict confidentiality  

Cookies Technologies  

We use cookies, web beacons, and similar tools to enhance your experience, analyze traffic, and deliver content. You can manage or disable cookies through your browser settings.  

Data Security and Storage  

We employ industry-standard measures such as SSL encryption, secure servers, and restricted access to safeguard your personal information.  

Data Retention  

Your personal information is retained for 8 to 12 months from your last interaction, unless a longer period is required by law for tax, legal, or compliance purposes.  

Your Rights  

As a user, you have the right to:  

  • Access or update your personal information    

     
  • Request deletion of your data (subject to legal limitations)    

     
  • Opt out of marketing communications    

     
  • Disable cookies through your browser  

Children’s Privacy  

Our services are intended for individuals 18 years and older. We do not knowingly collect information from minors. Any such data identified will be deleted immediately.  

Third-Party Links  

Our platform may integrate with third-party payment systems or financial services. We are not responsible for their privacy practices or content. Please review their policies before using such services.  

Policy Updates  

This Privacy Policy may be updated from time to time. Changes will be posted on this page. Continued use of our services after updates indicates your acceptance of the revised terms.  

Consent  

By using our website, you agree to the collection, use, and sharing of your information as described in this policy.  

Contact Us  

For questions or concerns regarding your data or this Privacy Policy, please contact us at modernmarketplacehubpvtltd4@gmail.com.  

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  • Address: Modernmarketplace Hub Private Limited, Third, Unit No-208, A4, Empire Industrial Hub, Rashtrakuta Bldg, Ambarnath, Chikhaloli, Abernathy West, Ambarnath, Thane, Maharashtra, 421505.
  • Call Us: +91 8097066819, 8433562859
  • Email: modernmarketplacehubpvtltd4@gmail.com
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